Terms of Service

Story Atlas AI Studio is run by Story Atlas LLC, a California company. These terms are the agreement between you and Story Atlas LLC. By making an account or using the service you agree to them; you are asked to confirm this when you first sign in, and again when the terms change. The Privacy Notice says how your information is used.

You must be 18 or older and able to enter a contract. If you use the service for a company or another person, you confirm that you may agree for them. The service is offered in the United States for now.

Work lives in an organization. The owner of an organization is our customer and answers for the people they invite and for what those people do in it. Roles (Owner, Manager, Member, Viewer) decide what each person can do.

One person to an account. Keep your sign-in, and any key you make to connect an AI app, to yourself. Tell us at once if someone else has used them.

The service helps you plan and make AI pictures and video. The pictures and video themselves are made by AI models that belong to other companies, named in the Privacy Notice. Those models can change, be replaced or be withdrawn.

We do not promise that the service is always available, that a job finishes in a set time, or that a model gives the result you wanted. Jobs may wait their turn. Features marked Beta are offered as they are.

Your scripts, pictures, clips, sounds and prompts stay yours. You give us permission to store them, process them, show them to the people in your organization who are allowed to see them, and send them to the companies named in the Privacy Notice, only to make what you ask for, to keep the service safe and working, and to meet the law.

Owners and managers can open every project in the organization. Members and viewers can open the projects they are given, and their own loose work. A role decides what each person may change, generate or spend.

Story Atlas does not train AI models on your content.

You confirm that you have the right to use everything you upload, including the scripts, the music, and the faces and voices of any real people.

What is made in an organization belongs to that organization. As between you and us, you own it, and we assign to your organization any rights in it that come to us. You may use it commercially, including for clients.

Three things you should know. An AI model may make the same or similar work for someone else. The law in some places does not protect work made by AI with copyright. And we cannot promise that a result is unique, accurate, or free of someone else's rights. How you use what you make is your responsibility.

Do not remove the markings the AI companies put in pictures and video to show they were made by AI, and follow the labelling rules of the places you publish.

Do not use the service to make or store: sexual content of anyone under 18; intimate pictures of a real person without their consent; a real person's face, voice or name without their permission, or to pass yourself off as them; content meant to deceive voters; harassment or threats; or anything illegal.

Do not try to get around a model's safety checks, copy or pull apart the service, resell access to it, or use what it makes to train a competing AI model.

To use a real person's face, voice or name you need their permission, and for someone who has died, their estate's. You may be asked to show it. A video model may refuse a face it takes for a real person; we can register faces you have the right to use with the video model's maker so that it does not.

We may refuse a job, remove content, or suspend or close an account that breaks these rules or the law. A job that a model refuses is not charged.

Anyone can report content to us. If you ask us to remove an intimate picture of you that was made or shared without your consent, we remove it as soon as we can, and within 48 hours of a valid request, together with identical copies of it that we know we hold.

Before a picture or a video is made, its prompt is read by an automated check. If the check cannot be reached, the request goes ahead, and the AI companies' own filters still apply. If the check stops a request as sexual content involving anyone under 18, the request is not made, its words are kept, and our staff read them. A flag by the check is not a finding that anyone broke the law: a person decides. We may suspend or close the account and report it to law enforcement or to the National Center for Missing & Exploited Children, and we do report where the law requires it. If you think a request was stopped by mistake, write to us.

The same check may warn that a video is likely to be refused, for example because it shows someone else's character or a real, well-known person. That is a warning, not a judgment: you may send it anyway, and what you make remains your responsibility.

Our staff see who is in an organization, counts, money, timings and error codes. They do not see your scripts, boards, prompts or files, except: a request stopped by the check as described above; a file named in a report or a legal notice, which a person may open to decide whether it must be removed, and each time is written in the organization's security record; and a copy of your data that you ask us for, which the person who prepares it can see. An owner can let support in for 24 hours and take it back at any time; support then also sees the names of the projects and how many sequences each has, not what is in them. Only when the law or someone's safety requires it may we give ourselves that same view without being asked, for four hours; each time is written in the organization's security record, where its owner and managers can see it.

There is no subscription. An organization adds funds in US dollars, from $25 at a time, and each picture, render and upscale is paid for from that balance.

The price is shown before each job. While a job runs, the most it can cost is held from your balance. For a video render that is a little more than the price on the button, and the amount is written under the button. When the job is done you are charged what it really cost, never more than was held. A job that fails or is refused costs nothing.

Your balance does not expire. Credit we give you, such as the $3 for finishing the tutorial, is promotional and cannot be turned into cash. Tax is added where the law requires it. Prices for future jobs may change; the amount held for a job you approved is the most that job costs.

Auto top-up is off unless the owner switches it on and authorizes it. Saving a card, or paying with one, does not switch it on. Once on, it charges the saved card an amount the owner sets when the organization's balance falls below a level the owner sets, or when a job approved by anyone in the organization needs more funds than the balance holds. More than one charge may occur.

The owner may set a ceiling for the calendar month. If the owner chooses none, there is no monthly limit. Changing the amount, the level or the ceiling needs a new authorization. The words the owner agreed to, with the amounts, are kept. The owner can switch auto top-up off at any time in Billing; a declined card, a chargeback or a refund request also switches it off. Every charge has a receipt.

Money spent on finished work is not refunded. The owner of an organization can ask in Billing for a refund of the unused funds it paid for by card: they go back to the card that paid within 10 business days. Promotional credit, such as the award for finishing the tutorial, and funds moved in from another organization are not refundable. While a request is open, new jobs wait and auto top-up is off. Ask before you delete the organization.

We may refuse a request that looks like fraud or abuse of the service. Where the law gives you a right to a refund, you have it.

You may connect your own AI app, such as Claude or ChatGPT, to projects you choose. It can read and change what you let it reach. It acts for you, under its maker's terms, and you are responsible for what it does with the key you gave it. Anything it asks for that costs money waits for a person to approve it.

Payments are handled by Stripe under its own terms.

The service, its software and the way it builds prompts belong to Story Atlas LLC. These terms give you the right to use the service and nothing more of it. If you send us an idea for improving the service, we may use it freely. Your scripts, pictures and projects are never feedback.

Send copyright notices and counter-notices to our designated agent (US Copyright Office registration DMCA-1081810). Our Copyright Policy gives the agent's contact details and what a notice must contain. We remove what a valid notice names, tell the person who put it there, and close the accounts of repeat infringers in appropriate circumstances.

Copyright Policy

The service and what it makes are provided as they are. AI can be wrong. Nothing here is professional advice.

If something goes wrong, our total liability to you is limited to the greater of what you paid us in the last twelve months and $100, and we are not liable for indirect losses such as lost profit. You agree to cover us against claims by others that arise from your content, from how you use what you make, from a real person's likeness, or from your breaking these terms.

Nothing in these terms limits a liability that the law does not allow to be limited, or takes away a right the law gives you that cannot be given up.

You can stop using the service and delete your account at any time. Download what you want to keep first: deleting an account or an organization cannot be undone. The Privacy Notice says what is deleted, what is kept, and for how long.

We can end or suspend an account that breaks these terms. Where the law and other people's safety allow it, we let you download your work first: write to us.

If we ever close the service, we will tell every customer in good time to save their work first.

California law governs these terms, and the courts of Los Angeles County, California hear any dispute, except that either of us may use a small claims court.

If we change these terms in a way that matters, we email every account before the change takes effect, whether or not you receive our product news, and you are asked to agree again when you next sign in. Each version has its date. Earlier versions are kept and linked at the foot of this page.

Story Atlas LLC. andrew@storyatlasstudio.com for anything about the service or your information. Copyright notices go to the agent named in the Copyright Policy. Reports of content go through the report form.