Terms of Service

Story Atlas AI Studio is run by Story Atlas LLC, a California company. These terms are the agreement between you and Story Atlas LLC. By making an account or using the service you agree to them and to the Privacy Notice; you are asked to confirm this when you first sign in, and again when the terms change.

You must be 18 or older and able to enter a contract. The service is offered in the United States for now.

Work lives in an organization. The owner of an organization is our customer and answers for the people they invite and for what those people do in it. Roles (Owner, Manager, Member, Viewer) decide what each person can do.

One person to an account. Keep your sign-in, and any key you make to connect an AI app, to yourself. Tell us at once if someone else has used them.

The service helps you plan and make AI pictures and video. The pictures and video themselves are made by AI models that belong to other companies, named in the Privacy Notice. Those models can change, be replaced or be withdrawn.

We do not promise that the service is always available, that a job finishes in a set time, or that a model gives the result you wanted. Jobs may wait their turn. Features marked Beta are offered as they are.

Your scripts, pictures, clips, sounds and prompts stay yours. You give us permission to store them, process them, show them to the people in your organization, and send them to the AI companies named in the Privacy Notice, only to make what you ask for.

Story Atlas does not train AI models on your content.

You confirm that you have the right to use everything you upload, including the scripts, the music, and the faces and voices of any real people.

What is made in an organization belongs to that organization. As between you and us, you own it, and we assign to your organization any rights in it that come to us. You may use it commercially, including for clients.

Three things you should know. An AI model may make the same or similar work for someone else. The law in some places does not protect work made by AI with copyright. And we cannot promise that a result is unique, accurate, or free of someone else's rights. How you use what you make is your responsibility.

Do not remove the markings the AI companies put in pictures and video to show they were made by AI, and follow the labelling rules of the places you publish.

Do not use the service to make or store: sexual content of anyone under 18; intimate pictures of a real person without their consent; a real person's face, voice or name without their permission, or to pass yourself off as them; content meant to deceive voters; harassment or threats; or anything illegal.

Do not try to get around a model's safety checks, copy or pull apart the service, resell access to it, or use what it makes to train a competing AI model.

To use a real person's face, voice or name you need their permission, and for someone who has died, their estate's. You may be asked to show it. A video model may refuse a face it takes for a real person; we can register faces you have the right to use so that it does not.

We may refuse a job, remove content, or suspend or close an account that breaks these rules or the law. A job that a model refuses is not charged. Anyone can report content to us, and we act on reports of intimate pictures within 48 hours.

Every prompt is read by an automated check before a picture or a video is made. If it stops a request as sexual content involving anyone under 18, the request is not made, its words are kept, and our staff read them. We may suspend or close the account and report it to law enforcement or to the National Center for Missing & Exploited Children.

The same check may warn that a video is likely to be refused, for example because it shows someone else's character or a real, well-known person. That is a warning, not a judgment: you may send it anyway, and what you make remains your responsibility.

Our staff see who is in an organization, counts, money, timings and error codes. Apart from a request stopped in that way, they do not see your scripts, boards, prompts or files. An owner can let support in for 24 hours and take it back at any time; support then also sees the names of the projects and how many sequences each has, not what is in them. Only when the law or someone's safety requires it may we give ourselves that same view without being asked, for four hours; each time is written in the organization's security record, where its owner and managers can see it. When you ask for a copy of your data, the person who prepares the file can see what is in it.

There is no subscription. An organization adds funds in US dollars, from $25 at a time, and each picture, render and upscale is paid for from that balance.

The price is shown before each job. While a job runs, the most it can cost is held from the balance: for a video render that is a little more than the price shown, and the amount is written beside it. When the job is done you are charged what it really cost, never more than was held. A job that fails or is refused costs nothing.

Your balance does not expire. Credit we give you, such as the $3 for finishing the tutorial, is promotional and cannot be turned into cash. Tax is added where the law requires it. Prices for future jobs may change; a price you were shown for a job is the most that job costs.

Auto top-up is off unless the owner switches it on. It then adds an amount you set, from the saved card, when the balance falls below a level you set, up to a monthly ceiling you set. The owner can switch it off at any time in the same place. Every charge has a receipt.

Funds spent on finished work are not refunded. If you close your account, we refund an unspent balance you paid for when you ask. Where the law gives you a right to a refund, you have it.

You may connect your own AI app, such as Claude or ChatGPT, to projects you choose. It acts for you, under its maker's terms, and you are responsible for what it does with the key you gave it. Anything it asks for that costs money waits for a person to approve it.

Payments are handled by Stripe under its own terms.

The service, its software and the way it builds prompts belong to Story Atlas LLC. These terms give you the right to use the service and nothing more of it. If you send us an idea for improving it, we may use it freely.

If you believe something on the service copies your work, write to our registered agent at andrew@storyatlasstudio.com (US Copyright Office registration DMCA-1081810) with what was copied, where it is, and how to reach you. We close the accounts of people who infringe repeatedly.

The service and what it makes are provided as they are. AI can be wrong. Nothing here is professional advice.

If something goes wrong, our total liability to you is limited to the greater of what you paid us in the last twelve months and $100, and we are not liable for indirect losses such as lost profit. You agree to cover us against claims that arise from your content, from how you use what you make, from a real person's likeness, or from your breaking these terms.

You can stop using the service and delete your account at any time. We can end or suspend an account that breaks these terms. When an account ends you have time to save your work before it is deleted, as the Privacy Notice sets out.

If we ever close the service, we will tell every customer in good time to save their work first.

California law governs these terms, and the courts of Los Angeles County, California hear any dispute, except that either of us may use a small claims court.

If we change these terms in a way that matters, we email you first. Using the service after a change takes effect means you accept it. Earlier versions are kept.

Story Atlas LLC. andrew@storyatlasstudio.com.